SHALANDA JAMES

Reporter/Anchor  

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Experience

ABC 33/40
Birmingham, AL          
Jan. 2014 - April 2014
Intern  
•Contributed to news writing and basic production work for newscasts
•Worked with reporters and videographers on assignments and interviews
•Assisted producers, editors, and videographers on various assignments

Mom365 
Birmingham, AL  
April 2013 – Present
Professional Photographer
•Photograph newborn babies, and congratulate mom on the birth of her baby
•Setup photo sessions and ensure that mother and baby are both comfortable
•Effectively communicate the benefits of having your child’s first photo

Samsung  
Birmingham, AL
April 2013 – Present
Technology Sales Representative
•Conduct product training and knowledge transfer for sales reps
•Maintain working knowledge of all client products in order to be a subject matter expert on site
•Conduct consumer facing activities- demonstrating key features, assist customers with setup of devices and trouble shoot issues

Planet Cellular – AT&T Authorized Dealer             
Birmingham, AL           
Aug. 2010 -March 2013
Location Manager
•Met and exceeded aggressive sales goals and overall objectives
•Provided superior customer service by resolving customer issues relating to phone bills,
equipment, products and services
•Trained staff to overcome customer objections and satisfy needs

Education

University of Alabama at Birmingham  
Birmingham, AL                   
Bachelor of Communications (Broadcasting)
Graduated: April 2014

Jefferson State Community College 
Birmingham, AL
Associates of Arts (Communications)
Graduated: May2010

Awards, and Honors

Awarded Sales Manager of the Year at Planet Cellular – AT&T (2012)
Phi Theta Kappa (2008-2010)
Senate District 20 Oratorical Scholarship (2008)



SHALANDA JAMES

 Birmingham, AL

ShalandaJames@gmail.com
205.837.5254


 

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